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Make water fair for everyone!

Fairer for Owners

Owners only pay for the water they use

Our Fair Water Bills service includes access to a portal where owners can monitor usage, manage their account and pay for their measured water usage. Owners’ share of common water is accounted for via strata levies and access charges with concessions are invoiced by the water provider.

Prompt leak alerts and digital tools

Owners receive an SMS notification when their sub-meter detects a leak within their property, helping reduce the risk of property damage and encouraging timely maintenance.

Landlords can on-charge measured water usage

Measured water usage charges may be on-charged to the tenant, providing the property is water efficient and the rental agreement states the tenant must pay for water consumption.

Fairer for Strata

Remote drive-by meter reading

Our dedicated meter readers visit the site monthly for easy drive-by readings and collect any system alerts such as detected leaks. We also ensure ad hoc readings are taken for when occupants move in or vacate to ensure they’re accurately billed for their water consumption.

Individual bills issued to owners

Once the meter readings have been taken, we then issue individual bills to all owners as per their actual consumption. Bills are sent via email or by post. Landlords may have their bill copied to their agent or tenant.

Recovery of funds

Fair Water Bills have a dedicated bank account for each Body Corporate for receipt of owners’ payments. At the end of each billing cycle, all recoveries are returned to the Body Corporate. Portal Access and Site Reports including payment status provide complete visibility and control.

Arrears and collections processes

Any owners with an unpaid or overdue balance will be subject to our arrears process, which includes issuing overdue notices and referring debts to external agencies for further action in order to recover all funds for the Body Corporate.

Fair Water Meter Benefits

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Advanced Leak Detection

Receive leak alerts with your monthly remote meter readings, to help you save money and stop water wastage.

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Easy Installation

Get your meter installed without the hassle and expense of major works. Quick and inexpensive to install even with concealed pipework.

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Lifetime Warranty

We provide a lifetime warranty on the base/manifold an 8-year warranty on the ECO measuring capsule + radio AMR module.

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Off-Site Meter Reading

We use radio AMR (automatic meter reading) modules for easy drive-by meter readings, including monthly leak alerts.

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Fair Water Bills

We will only charge you for the water you use, including access to digital tools to give you complete visibility and control.

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Add Value

Increased appeal to prospective buyers with individually metered water, creating a more sustainable and harmonious community.

How to make the switch to Fair Water Meters

Switch and start saving immediately.
1

Inspect

Upload a photo of your isolator and/or request a site inspection to confirm the most suitable sub-meter.

2

Quote

Our team will be in touch with a quote and to answer any questions.

3

Install

Your plumber will install your meter quickly and easily with no major works or repairs needed.

4

Switch

We assist your Body Corporate to switch their billing method. Say hello to Fair Water Bills and start saving!

New to sub-metering?

As our sub-meters are not used for direct billing by water providers/councils, they are not required to conform to their Metering Technical Specifications. However, they must be installed according to AS/NZS3500 and local government requirements.

Gold Coast property owners can refer to Scenario 1 in Gold Coast City Council – Water Sub Metering for Community Titles Schemes Properties Policy.

Eligibility

Our sub-metering solution is suitable for multi-unit properties that either:

  • Don’t have a meter (pre-2008 in QLD or pre-2014 in NSW)
  • Where meters have failed or aren’t being actively read by water providers
  • Where it unfeasible to install council or Water Provider meters

Learn More

Denis B

Everyday Australians are saving money

Denis made the switch to Fair Water Meters and is now saving nearly $800 a year.
Watch his story

Make the affordable change to Fair

Let us help you through the process

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