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Make water fair for everyone!

Fairer for Owners

Owners only pay for the water they use

Our Fair Water Bills service includes access to a portal where owners can monitor usage, manage their account and pay for their measured water usage. Owners’ share of common water is accounted for via strata levies and access charges with concessions are invoiced by the water provider.

Prompt leak alerts and digital tools

Owners receive an SMS notification when their sub-meter detects a leak within their property, helping reduce the risk of property damage and encouraging timely maintenance.

Landlords can on-charge measured water usage

Measured water usage charges may be on-charged to the tenant, providing the property is water efficient and the rental agreement states the tenant must pay for water consumption.

Fairer for Strata

Remote drive-by meter reading

Our dedicated meter readers visit the site monthly for easy drive-by readings and collect any system alerts such as detected leaks. We also ensure ad hoc readings are taken for when occupants move in or vacate to ensure they’re accurately billed for their water consumption.

Individual bills issued to owners

Once the meter readings have been taken, we then issue individual bills to all owners as per their actual consumption. Bills are sent via email or by post. Landlords may have their bill copied to their agent or tenant.

Recovery of funds

Fair Water Bills have a dedicated bank account for each Body Corporate for receipt of owners’ payments. At the end of each billing cycle, all recoveries are returned to the Body Corporate. Portal Access and Site Reports including payment status provide complete visibility and control.

Arrears and collections processes

Any owners with an unpaid or overdue balance will be subject to our arrears process, which includes issuing overdue notices and referring debts to external agencies for further action in order to recover all funds for the Body Corporate.

Fair Water Meter Benefits

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Advanced Leak Detection

Receive leak alerts with your monthly off-site meter readings, to help you save money and stop water wastage.

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Easy Installation

Quick and inexpensive to install in any building - even if the pipework is concealed. No major plumbing works required.

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Supplier Warranty

We provide an 8-year warranty on your ECO measuring capsule with radio module and a lifetime warranty on the base.

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Off-Site Meter Reading

We use safe radio frequency modules for convenient walk/drive-by meter readings. No need to access your property.

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Fair Water Bills

We only charge you for the water you use + digital tools give you complete visibility of your water consumption.

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Add Value

Increased appeal to prospective buyers. Sustainability, harmonious communities. Landlords may on-charge water usage.

How to make the switch to Fair Water Meters

Switch and start saving immediately.
1

Consult

A consultation helps confirm requirements, the suitability of our meters and whether we're a good fit.

2

Quote

We help co-ordinate your quotes, provide a proposal and support your decision-making process.

3

Install

Your plumber will install your meters quickly and easily with no major works or repairs needed.

4

Switch

We assist with any change of billing arrangement, so you can say hello to Fair Water Bills!

New to sub-metering?

As our sub-meters are not used for direct billing by water providers/councils, they are not required to conform to their Metering Technical Specifications. However, they must be installed according to AS/NZS3500 and local government requirements.

Gold Coast property owners can refer to Scenario 1 in Gold Coast City Council – Water Sub Metering for Community Titles Schemes Properties Policy.

Retro-fitting?

Our sub-metering solution is suitable for multi-unit properties that either:

  • Don’t have a meter (pre-2008 in QLD or pre-2014 in NSW)
  • Where meters have failed or aren’t being actively read by water providers
  • Where it unfeasible to install council or Water Provider meters

Learn More

Lesley I

Everyday Australians are saving money

Lesley made the switch to Fair Water Meters and is now paying a fair water bill
Watch her story

Make the affordable change to Fair

Let us help you through the process

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