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Make water fair for everyone!

Fairer for you

On-charge measured water usage

Measured water usage charges may be on-charged to the tenant, providing the property is water efficient and their rental agreement states the tenant must pay for water usage.
Water Charging – Residential Tenancies Authority QLD
Water – Fair Trading NSW

Prompt leak alerts

Owners receive an SMS notification when the sub-meter detects a leak within their property, helping reduce the risk of property damage and encouraging timely maintenance.

Fairer for your tenants

Remote drive-by meter reading

Our dedicated meter readers visit the site monthly for easy drive-by readings and collect any system alerts such as detected leaks. We also ensure ad hoc readings are taken for when occupants move in or vacate to ensure they’re accurately billed for their water consumption.

Individual bills copied to your agent

Once the meter readings have been taken, we then issue individual bills to you as per the actual consumption. Bills are sent via email to the owner with a copy to their agent for recovery.

Additional benefits if your whole scheme is sub-metered

Owners only pay for the water they use

The Body Corporate switches from lot contribution method to Body Corporate billing method with their water provider. We issue individual bills to all owners for their actual measured water usage. Our Fair Water Bills service includes access to a portal where owners can monitor usage, manage their account and pay their bills. Body Corporate portal access and Site Reports including payment status provide complete visibility and control.

Your bills your way

Fair Water Bills offer quarterly or monthly bills via email or by post, leak alerts via SMS, 7 convenient payment channels. MyAccount portal access provides insights for average daily usage and monthly spend, and average daily usage for the scheme.
Have your meter reads and leak data sent to your billing agent / embedded network provider.

Fair Water Meter Benefits

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Advanced Leak Detection

Receive leak alerts with your monthly off-site meter readings, to help you save money and stop water wastage.

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Easy Installation

Quick and inexpensive to install in any building - even if the pipework is concealed. No major plumbing works required.

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Supplier Warranty

We provide an 8-year warranty on your ECO measuring capsule with radio module and a lifetime warranty on the base.

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Offsite Meter Reading

We use safe radio frequency modules for convenient walk/drive-by meter readings. No need to access your property.

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Fair Water Bills

We only charge you for the water you use + digital tools give you complete visibility of your water consumption.

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Add Value

Increased appeal to prospective buyers. Sustainability, harmonious communities. Landlords may on-charge water usage.

How to make the switch to Fair Water Meters

Switch and start saving immediately.


A consultation helps confirm requirements, the suitability of our meters and whether we're a good fit.



We help co-ordinate your quotes, provide a proposal and support your decision-making process.



Your plumber will install your meters quickly and easily with no major works or repairs needed.



We assist with any change of billing arrangement, so you can say hello to Fair Water Bills!

New to sub-metering?

As our sub-meters are not used for direct billing by water providers/councils, they are not required to conform to their Metering Technical Specifications. However, they must be installed according to AS/NZS3500 and local government requirements.

Gold Coast property owners can refer to Scenario 1 in Gold Coast City Council – Water Sub Metering for Community Titles Schemes Properties Policy.


Our sub-metering solution is suitable for multi-unit properties that either:

  • Don’t have a meter (pre-2008 in QLD or pre-2014 in NSW)
  • Where meters have failed or aren’t being actively read by water providers
  • Where it unfeasible to install council or Water Provider meters
Denis B

Everyday Australians are saving money

Denis made the switch to Fair Water Meters and is now saving nearly $800 a year.
Watch his story

Make the affordable change to Fair

Let us help you through the process

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