Strata Water Solutions | Fair Water Bills

Make water fair for everyone!

Fairer for Owners

Only pay for the water you use

Be assured you will only be billed for the water you actually use. No subsidising others through shared bills or when your unit is vacant. Access charges with applicable concessions will continue to be invoiced by your water provider, while your small share of common water is accounted for via strata levies.

Prompt leak alerts and digital tools

Receive an SMS alert when your sub-meter detects a leak within your property, to help reduce the risk of property damage and encourage timely maintenance. MyAccount portal lets you monitor your usage, manage your account and gain insights to help you save.

Landlords can on-charge measured water usage

Measured water usage charges may be on-charged to the tenant providing the tenancy agreement states so, and the premises is water efficient.
Water Charging – Residential Tenancies Authority QLD
Water – Fair Trading NSW

Fairer for Strata

Convenient off-site meter reads

Our dedicated meter readers visit the site monthly for easy walk or drive-by reads and collect any system alerts such as detected leaks. Supply a read when occupants move in or vacate, or we can provide an ad hoc read to ensure they’re accurately billed for water consumption.

Individual bills issued to owners

Once the meter readings have been taken, we then issue individual bills to all owners as per their actual consumption. Bills are sent via email or by post. Landlords may have their bill copied to their agent or tenant.

Recovery of funds

Fair Water Bills have a dedicated bank account for each Body Corporate for receipt of owners’ payments. At the end of each billing cycle, all recoveries are returned to the Body Corporate. Portal Access and Site Reports including payment status provide complete visibility and control.

Arrears and collections processes

Any owners with an unpaid or overdue balance will be subject to our arrears process, which includes issuing overdue notices and referring debts to external agencies for further action in order to recover all funds for the Body Corporate.

Schedule Callback

Fair Water Meter Benefits

Advanced Leak Detection

Receive leak alerts with your monthly off-site meter readings, to help you save money and stop water wastage.

Easy Installation

Quick and inexpensive to install in any building - even if the pipework is concealed. No major plumbing works required.

Supplier Warranty

We provide an 8-year warranty on your ECO measuring capsule with radio module and a 50-year warranty on the base.

Off-Site Meter Reading

We use safe radio frequency modules for convenient walk/drive-by meter readings. No need to access your property.

Fair Water Bills

We only charge you for the water you use + digital tools give you complete visibility of your water consumption.

Add Value

Increased appeal to prospective buyers. Sustainability, harmonious communities. Landlords may on-charge water usage.

How to make the switch to Fair Water Meters

Switch and start saving immediately.

Consult

We'll confirm your site and community needs so we can design a tailored solution.

Quote

We help co-ordinate your quotes and provide everything you require for implementation.

Install

Your plumber will install your meters quickly and easily with no major works or repairs needed.

Switch

We assist with any change of billing arrangement, so you can say hello to Fair Water Bills!

Full Process

New to sub-metering?

When it is unfeasible (due to cost or complexity) to install or upgrade meters for direct billing, water provider policies allow alternate billing arrangements to facilitate equitable billing.

To learn more, see:

Water sub-metering fact sheet
Understanding sub-metering – a comprehensive guide.

Retro-fitting?

Our solutions are for multi-unit properties that either:

Don’t have a meter (pre-2008 in QLD or pre-2014 in NSW)
Where meters have failed or aren’t being actively read by water providers
Where it unfeasible to install council or Water Provider meters
Where sub-metering has been shelved due to complexity or cost

Where there is an isolator – we have a suitable meter.

Learn More

Make the affordable change to Fair

Let us help you through the process

Request a quote Schedule a Call-back

Don’t take our word for it.

Read reviews

Raelene Keagen – Unit Owner

“We own a flat in an older building and rent it out. Every owner is responsible for paying a portion of the water bill. It was surprising to find out that another unit, which was rented out, was actually operating a commercial laundry! We swapped to Fair Water Meters and our tenant is so grateful … we passed on the savings by reducing his rent as it was the right thing to do.”

Patrick Sloane – Unit Owner

“When I purchased my one-bedroom apartment, I knew I would be splitting the water bill with 10 other owners, but had no idea that two of them had leaky toilets. Our bills halved after we switched to Fair Water Meters. Best decision our body corp ever made.”

Joanne Rawson – Unit Owner

“I was so sick of paying high water bills when I hardly used a drop! Sometimes I would get water bills for $350 when I had only been home one week in a month. I changed to a Fair Water Meter and now I am paying my fair share.”

Scott Murphy – Resident

“Sharing the bill when dining out can be fraught with danger. Sharing your water bill with your fellow apartment residents can be positively expensive! After switching to Fair Water Meters we discovered that one our fellow residents was running a day spa business from their apartment and we were subsidising them!”.

Olivia Brady – Body Corporate Secretary

“We had a slow leak we didn’t know about in one of our units. It must have been there for years until Fair Water Meters were installed – their smart meters detected the leak in the first month and they texted us with the alert. Already they’re saving us money.”

Alan O’Toole – Unit Resident

“Fair Water Meters saved us serious money! It was an easy switch as the Fair Water Meters team guided our body corporate management through the simple process. Thank you Fair Water Meters!”

Jonny Graves – Resident

“Saving water is such an important and easy thing to do. Fair Water Meters is the only product I’ve found that enables residents to see how much water they are actually consuming. Do something for yourself and the environment and give the team at Fair Water Meters a call.”

Sarah Hahn – Body Corporate Secretary

“Switching to Fair Water Meters is the best move we’ve made in a long time!”

Gerard Wait – Unit Resident

“Easy to switch. Saving money already by not paying for my neighbours long showers!”

Bodies Corporate