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Make water fair for everyone!

Fairer for Occupants

Convenient drive or walk-by meter reading

Our dedicated meter readers visit the site monthly for easy drive-by readings and collect any system alerts such as detected leaks. We also ensure ad hoc readings are taken for when occupants move in or vacate to ensure they’re accurately billed for their water consumption.

Pay only for the water you use

Our Fair Water Bills service includes access to a portal where owners can monitor usage, manage their account and pay for their measured water usage. Owners’ share of common water is accounted for via strata levies and access charges with concessions are invoiced by the water provider.

Prompt leak alerts and digital tools

Owners receive an SMS notification when their sub-meter detects a leak within their property, helping reduce the risk of property damage and encouraging timely maintenance.

Fairer for Owners

Individual water bills

Once the meter readings have been taken, we then issue individual bills to all owners as per the actual consumption. Bills are sent via email or by post. Landlords may have their bill copied to their agent or tenant.

Recovery of funds

Fair Water Bills have a dedicated bank account for each Body Corporate for receipt of owners’ payments. At the end of each billing cycle, all recoveries are returned to the Body Corporate. Portal Access and Site Reports including payment status provide complete visibility and control.

Arrears and collections processes

Any owners with an unpaid or overdue balance will be subject to our arrears process, which includes issuing overdue notices and referring debts to external agencies for further action in order to recover all funds for the Body Corporate.

Fair Water Meter Benefits

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Advanced Leak Detection

Receive leak alerts with your monthly off-site meter readings, to help you save money and stop water wastage.

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Easy Installation

Quick and inexpensive to install in any building - even if the pipework is concealed. No major plumbing works are required.

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Supplier Warranty

We provide an 8-year warranty on your ECO measuring capsule with radio module and a lifetime warranty on the base.

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Off-Site Meter Reading

We use safe radio frequency modules for convenient walk/drive-by meter readings. No need to access your property.

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Fair Water Bills

We only charge you for the water you use + digital tools give you complete visibility of your water consumption.

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Add Value

Increased appeal to prospective buyers. Sustainability, harmonious communities. Landlords may on-charge water usage.

How to make the switch to Fair Water Meters

Switch and start saving immediately.
1

Consult

We'll confirm your site and community needs so we can design a tailored solution.

2

Quote

We help co-ordinate your quotes and provide everything you require for implementation.

3

Install

Your plumber will install your meters quickly and easily with no major works or repairs needed.

4

Switch

We assist with any change of billing arrangement, so you can say hello to Fair Water Bills!

New to sub-metering?

When it is unfeasible (due to cost or complexity) to install or upgrade meters for direct billing, water provider policies allow for alternate billing arrangements to facilitate equitable billing.

If not already billed in bulk, the Body Corporate will enter an arrangement to receive an account for total charges payable for water supplied to scheme land. This allows the Body Corporate to engage an external company to provide meter reading and billing services. We can coordinate a site feasibility to determine your sub-metering options

Retro-fitting?

Our solutions are for multi-unit properties that either:

  • Don’t have a meter (pre-2008 in QLD or pre-2014 in NSW)
  • Where meters have failed or aren’t being actively read by water providers
  • Where it unfeasible to install council or Water Provider meters
  • Where sub-metering has been shelved due to complexity or cost

Where there is an isolator – we have a suitable meter.

Learn More

Denis B

Everyday Australians are saving money

Denis made the switch to Fair Water Meters and is now saving nearly $800 a year.
Watch his story

Make the affordable change to Fair

Let us help you through the process

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